Monday, December 12, 2016

Program Plan Outline



Title
Community Immunity

Author
Micaiah A. Herndon

Problem/Need statement
The proportion of pediatricians reporting parental vaccine refusals increased from 74.5% in 2006 to 87.0% in 2013.  They perceive that vaccine-refusing parents increasingly believe that immunizations are unnecessary.1 Unfortunately, parents' decisions to delay or refuse vaccines have been shown to be associated with increased risk of vaccine preventable diseases (VPDs) for both individuals and communities.  Community Immunity will work with pediatricians and parents to increase national immunization rates.

Goals and Objectives
Goal 1: Debunk inaccurate myths about immunization.
Objective: 100% of users will be informed of factual pros and cons of vaccine use and the benefits of immunization.

Goal 2: Increase vaccine (health) literacy.
Objective: Increase health literacy with regards to immunization by 40%.

Goal 3: Empowering parents to take control of their child’s overall health.
Objective: To have 60% of website users engage in educated dialogue and making informed decisions with their pediatrician.

Sponsoring agency/Contact person
Contact person: Micaiah Herndon can be reached via email at micaiah.herndon@communityimmunity.com.
Sponsoring agency: Centers for Disease Control and Prevention (CDC) https://www.cdc.gov/vaccines/index.html

Primary target audience(s)
The primary target audience is expecting parents and parents of children and adolescents whom are using personal belief exemptions to opt of vaccines for their children.  More specifically, mostly white, affluent, suburban parents.
Primary target key strategies (list for each audience)
The goal is to influence behavior change through education.  We will inform the parents of the false information being disseminated throughout their communities and provide valid them with information.  Pediatricians perceive that parents are increasingly refusing vaccinations because parents believe they are unnecessary, discomfort for the child, and concern for immune system burden.1 Express the risks of vaccine refusal by providing relatable examples of preventable disease outbreaks (Disney Land).  When you start seeing a fraying of herd immunity, you begin to see outbreaks, starting with the most contagious diseases. And that’s exactly what we’ve seen: measles, mumps, and whooping cough outbreaks.2 Empower parents to communicate with their health care providers about all vaccine options and the best option for their child. A critical factor shaping parental attitudes to vaccination is the parents’ interactions with health professionals. An effective interaction can address the concerns of vaccine supportive parents and motivate a hesitant parent towards vaccine acceptance.3 Health literacy is a huge barrier for this program.  Most parents are unaware of positive health behaviors.  The largest challenge will be to address parents in ways that they can understand and increase the parents’ health knowledge.  The benefits of the program are overall improvement to community health.  Education is an effective health behavior tool.  The more parents that are educated, the more children will be administered proper vaccinations to prevent the spread of disease.  Social media is the main promotion channel for this initiative.  Advertisements, informationals, and video blogs will be used to inform parents about Community Immunity and the importance of immunizations.
Secondary target audience(s)
The secondary target audience is health care providers.
Secondary target key strategies (list for each audience)
A critical factor shaping parental attitudes to vaccination is the parent’s interactions with health professionals. An effective interaction can address the concerns of vaccine supportive parents and motivate a hesitant parent towards vaccine acceptance. Poor communication can contribute to rejection of vaccinations or dissatisfaction with care. We sought to provide a framework for health professionals when communicating with parents about vaccination. Health professionals have a central role in maintaining public trust in vaccination, including addressing parents’ concerns.3
Encouraging pediatricians to be patient with skeptical parents is the largest barrier of this project. There is an increase in pediatricians dismissing parents due to vaccine refusal—11.7% of pediatricians reported “always dismissing patients for continued vaccine refusal” in 20132.  The major benefit of the program is patient retention and vaccine administration.  Parents will be the channel for information dissemination.  The goal is to assist the parent in creating conversation and creating joint effort to care for the child (ren).

Pretest strategy (trial of primary target message/channel)
We will pretest the program by launching it in California and tracking its use using Alexa and Compete (website statistic tracking tools).  Users will be offered a survey to take addressing effectiveness of the website. Evaluation and outcome reports will be generated based on the responses from the questionnaire after the website has been operational for a year.  Any necessary changes and improvements will be implemented prior to the national release of the website.

Theoretical foundation (model or framework and how to use it in this project)
The theoretical foundation used for this program is the Persuasion Theory.  The persuasion theory is a mass communication theory that deals with messages aimed at subtly changing specific behaviors.  Persuasion Theory focuses on framing messages for persuasive communication to change individual behavior.  Message framing is giving it a context or even suggesting a point of view or an interpretation with which it is to be understood—whether consciously or uncounsciously.4 the goal is to change the mindset of skeptical parents and persuade them to consider vaccine use for their children. 

Management chart
Program Manager
Overall function of the program
Provide program evaluation to staff and stakeholders
Generate end of year evaluation, generate a plan of action for the following year, disseminate info to staff and stakeholders
Finance Manager
Manage payroll
Provide overview of payroll costs
Release W-2 for all employees
Public Relations
Advertising
Launch new ads
End of year report on effectiveness of ads
Financial Manger
Grant Writing/Soliciting free money
Finance brief/status of finances
File taxes.
IT
Website upkeep
Survey dissemination
Launch end of year survey
           
Budget
Budget: $1,500,000
Initial startup cost
$10,000.00
Advertising
$120,000.00
Payroll
$1,325,000.00
MISC. expenses
$45, 000
SUBTOTAL
1,455,000.00
Revenue
100,000.00
TOTAL
1,355,000.00

  • The initial start of the website is estimated to cost $10,000.  This cost includes the cost of website design and the cost to launch the site.
  • Advertising will cost an estimated $120,000. Social media (Facebook, twitter, Tumblr, etc.) is the main platform that will be used for advertisement.  Additionally, money is allocated to improve the websites search ability on Google, Bing, and Yahoo.com.  Other advertising will come from healthcare providers and word of mouth from users.
  • Individuals included on payroll include public health officials who monitor and answer questions proposed by parents, IT individuals who maintain the website and ensure that the site functions without error, public health officials who conduct research on relevant information to post on the site, and the management team (program manager, financial manager, and public relations manager).
  • MISC. expenses is a buffer fund that can be used as needed.
  • We anticipate and estimated $100,000 in advertising funds.  We hope that eventually this program is able to function successfully on donated funds and funds collected through digital advertising on the website.

Resources required/needed and available, with sources
Our major resources are CDC and local/state public health officials.  We will rely heavily on them to provide up to date vaccine information and health trends based on location.

Issues of concern/potential problems
Issues of concern include lack of website utilization, delay in information from local/state officials, and minimal behavior effectiveness.  We are weighing heavily on parents seeking information regarding vaccinations and trusting our website to provide them with viable information that can assist in their decision making.  Furthermore, we are anticipating that after parents have learned more about immunization, they will decide to allow their child to receive vaccines.

Evaluation strategies
Formative and process
Formative evaluation will take place before the national launch of the website.  We will use the information collected from the pretest to determine the effectiveness of the website, what information was most effective, and what information created more skepticism among the parents.  This will allow us to assess the necessity of certain information and better engage with the target audience. 
Process evaluation will begin after the national launch of the website. This evaluation will focus more on the utilization of the website using Alexa and Compete.  Furthermore, we will poll healthcare providers in high use areas to analyze immunization trends.       

Summative (outcome and impact)
Semi-annually for the first 5 years and annually every year following we will evaluate our outcome with information attainment surveys.  The surveys will ask basic questions to test the health (vaccine) literacy of users, their opinions of vaccines after visiting the website, and if their decision making process has become easier because of information obtained from the website. This will allow us to understand the effectiveness of the website and ensure that its use influences health behaviors.

References:
  1. Hough-Telford C, Kimberlin DW, Aban I, et al. Vaccine Delays, Refusals, and Patient Dismissals: A Survey of Pediatricians.  Pediatrics. Aug 2016. e20162127; doi: 10.1542/peds.2016-2127.  Accessed December 13, 2016.
  2. Kollipara P. How the anti-vaccine movement is endangering lives.  The Washington Post. May 4, 2014. https://www.washingtonpost.com/news/wonk/wp/2014/05/05/how-the-anti-vaccine-movement-is-endangering-lives/?utm_term=.318177c1422f.  Accessed December 13, 2016.
  3. Leask J, Kinnersley P, Jackson C, et al.  Communicating with parents about vaccination: a framework for health professionals.  BMC Pediatrics. 2012;12:154.  doi: 10.1186/1471-2431-12-154.  Accessed December 13, 2016.
  4. Parvanta C, Nelson DE, Parvanta SA, Harner RN. Evaluating a health communication program. In: Essentials of Public Health Communication. Sudbury, MA: Jones and Bartlett Learning; 2011:297-310.

Sunday, December 11, 2016

Brief Marketing Plan Outline




Brief Marketing Plan Outline
        I.            Executive Overview
A.      What is Community Immunity?
1.       Community Immunity is an open forum webpage designed to educate parents and expecting parents about immunizations.  With more and more parents seeking supplementary health information from the World Wide Web it is important to use various resources and techniques for advocacy.
2.       Community Immunity is a not for profit company that partners with state and local public health agencies and the Center for Disease Control and Prevention. All persons whom work with and contribute to the webpage are practicing health professionals.
B.      Why is Community Immunity essential to public health?
1.       A rapidly growing minority in society questions the validity of vaccination and fear that immunization may be the root-cause of severe health problems.
2.       Choosing not to vaccinate allows for the resurgence of eradicated diseases and puts the population at risk of an epidemic.
C.      Provide an explanation of your intended intervention.
1.       The goal of Community Immunity is to encourage communication regarding immunization and infectious disease and empower parents in conjunction with Healthy People 2020's goal to "increase immunization rates and reduce preventable infectious diseases." 
2.       If parents are more educated and feel more comfortable about immunizations, hopefully they will continue to make the decision to vaccinate their children, adolescents, and themselves.
3.       The objective of Community Immunity is to debunk anti-vaxxing rhetoric and provide a resource for parents to utilize to research vaccine related health information.
a.       During the first year of the website, we expect to see moderate traffic (1-2 users per day). 
b.      After the first year and throughout the life of the website we expect to see a steady increase of daily usage.  The goal is to reach one-third of the American population annually.
     II.            The Customers (Market Review)
A.      The primary target audience is expecting parents and parents of children and adolescents who are skeptical about vaccinations.  Whether it is the process (the amount of shots a baby must receive at one time), the safety of vaccines, or the necessity of immunization.
1.       Behavioral—expecting parents, new parents, and veteran parents actively seek information regarding the health and well-being of their children.  Over the past decade, more and more parents use social media and the Internet to search for medical answers prior to seeing a physician.  Parents are more likely to adopt a behavior after extensive research and consulting their healthcare provider.
2.       Cultural—parents are using personal belief exemptions (PBEs) to opt out of immunization—a result of vaccine/health illiteracy.  Understanding what drives parents’ management of their children’s immunization schedule in terms of vaccination literacy and psychological empowerment can help health professions to communicate more effectively with parents in order to facilitate an informed decision.1
3.       Demographic—in a recent Pediatrics study, with was found that PBEs are used mostly by white, affluent suburban parents.2
4.       Physical—there are no physical attribute with the exception of race that can be used to identity the target audience.
5.       Psychographic—majority of anti-vaxxing parents believe vaccination causes autism, are afraid of the side effects of vaccines, do not believe that the illnesses that vaccines prevent are that bad, feel as though allowing the body to fight off the illness naturally is more beneficial than the vaccine, and believe their child will be protected of herd immunity.
B.      Healthcare providers are the secondary target audience.  Most parents desire to have an open line of communication regarding vaccination with their child’s healthcare provider.  It is important for healthcare providers to provide literacy and assist in the decision to vaccinate.
  III.            The Product (Product Review)
A.      CommunityImmunity.com is an open forum website that offers parents information about vaccination. 
1.       Community Immunity is an information tool that parents can use to answer their vaccination questions.  The 24hr chat allows for real time answers from healthcare providers regarding anything vaccine related.
2.       Community Immunity offers health literacy and empowerment to parents and expecting parents who are curious about vaccination.  It provides immunization schedules, local health care provider information, and informs users of disease outbreaks in their area.
3.       There are many health related websites however Community Immunity solely focuses on immunization. 
B.      Community Immunity provides parents with health related information in regards to location.  If there is a measles outbreak in La Jolla, CA, Community Immunity informs all residents of the area.
  IV.            Strategies
A.      Position
1.       Imaging: Community Immunity is a supplementary resource used by parents to aid in their decision to immunize.
2.       Distinctiveness: Community Immunity only focuses on vaccinations, its close partnership with the CDC allows for the most up to date information available for parents.    
B.      Product
1.       Features: 24-hour chat capability is a huge selling point.  Parents are able to get on the spot answers regarding vaccination.
2.       Necessity: As noted, parents are soliciting information about vaccines, it is imperative to provide them with information to assist in their decision making.
C.      Price
1.       Price: Community Immunity is a not for profit website.  Community Immunity will use advertisements to financially support the website.
2.       Value: The more informed parents become the more likely they will immunize their children thus helping prevent the spread of preventable communicable disease.
D.      Promotion
1.       Selling points: Community Immunity is a public health necessity. Limited or insufficient health literacy is associated with reduced adoption of protective behaviors such as immunization; Community Immunity can improve health literacy.
2.       Promotional places (Channels): Community Immunity will be promoted using social media, by handing out brochures are supports health care facilities, and by word of mouth between parents.
     V.            Budget
A.      One-year projected cost for the website is $1,500,000.
1.       Itemize with unit costs
a.       Initialization of website—$10,000. 
b.      Advertisement of website—$10,000 per month.
c.       Payroll—$1,325,000
d.      Misc. expenses—$45,000
e.       We anticipate $100,000 in revenue from advertising and contributions from donors.
2.       Offer subtotals and total costs
a.       Subtotal—$1,455,000
b.      Est. Revenue—$100,000
c.       Total—$1,355,000
B.      Community Immunity is a not for profit website.  The website requires minimal upkeep to function. The majority of the budget is on payroll which includes an IT to support the website and multiple health care professionals to blog on the site and offer answers to the questions asked my parents.   
  VI.            Resources
A.      Fadda M, Depping MK, Schulz PJ. Addressing issues of vaccination literacy and psychological empowerment in the measles-mumps-rubella (MMR) vaccination decision-making: a qualitative study. BMC Public Health. 2015;15:836. doi:10.1186/s12889-015-2200-9.
B.      Carrel M and Bitterman P.  Personal Belief Exemptions to Vaccinations in California: A Spatial Analysis. Pediatrics. 2015;136(1):80-88. doi: 10.1542/peds.2015-0831